Support
We will respond asap, normally within 24 hours.
Frequently asked questions
Co je zahrnuto ve zkušební verzi? +
Every feature, every file and no time limit. Each batch converts in full; results carry a small watermark until you pick up to 10 of them to keep clean. Those picks count once per PC, not per batch, and a batch of 500 costs none until you choose. A license ($129 once) removes the watermark from everything you convert.
Mohu kdykoli zrušit? +
Ano, můžete kdykoli zrušit předplatné. Bez otázek.
Jaké platební metody přijímáte? +
Přijímáme všechny hlavní kreditní karty, a další bezpečné platební metody prostřednictvím Stripe.
Je sleva pro roční plány? +
Ano! Roční plány ušetří peníze ve srovnání s měsíčním účtováním. Viz ceny výše.
I lost my license key. Can I get it again? +
Yes — use our key recovery page. Enter your purchase email and we will resend your key immediately.
Lost your key?
Support
Please use the form below to report your problem. If it does concern a particular picture, please email us a sample photo so that we can study the problem.
Please include:
- The problem, and how it can be reproduced. (if applicable)
- Error code if applicable
- Your operating system (XP, Vista, ...).
- Any other information, try to be as exact as possible
If your problem is related to a specific photo,
please send it as attachment to: