Support
We will respond within 24 hours.
Frequently asked questions
What's included in the trial? +
The 30-day trial includes all premium features. Output images are watermarked during the trial period. After purchase, watermarks are removed and you get unlimited conversions.
Can I cancel anytime? +
Yes, you can cancel your subscription at any time. No questions asked.
What payment methods do you accept? +
We accept all major credit cards, PayPal, and other secure payment methods through Stripe.
Is there a discount for annual plans? +
Yes! Annual plans save you money compared to monthly billing. See pricing above.
Support
Please use the form below to report your problem. If it does concern a particular file, please email it to us so that we can study the problem.
Please include:
- The problem, and how it can be reproduced. (if applicable)
- Error code if applicable
- Your operating system (XP, Vista, ...).
- Any other information, try and be as specific as possible
If your problem is related to a specific photo,
please send it as attachment to: