Support
We will respond within 24 hours.
Frequently asked questions
What's included in the trial? +
The 30-day trial includes all premium features. Output images are watermarked during the trial period. After purchase, watermarks are removed and you get unlimited conversions.
Can I cancel anytime? +
Yes, you can cancel your subscription at any time. No questions asked.
What payment methods do you accept? +
We accept all major credit cards, Apple Pay and Google Pay through Stripe's secure checkout.
Is there a discount for annual plans? +
Yes! Annual plans save you money compared to monthly billing. See pricing above.
I lost my license key. Can I get it again? +
Yes: use our key recovery page. Enter your purchase email and we will resend your key immediately.
Lost your key?
Support
Please use the form below to report your problem. If it does concern a particular file, please email it to us so that we can study the problem.
Please include:
- The problem, and how it can be reproduced. (if applicable)
- Error code if applicable
- Your operating system (XP, Vista, ...).
- Any other information, try and be as specific as possible
If your problem is related to a specific photo,
please send it as attachment to: