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幫助

我們會儘快在24小時內回復(一般)。

常問問題

What's included in the trial? +
Every feature, every file and no time limit. Each batch converts in full; results carry a small watermark until you pick up to 10 of them to keep clean. Those picks count once per PC, not per batch, and a batch of 500 costs none until you choose. A license ($129 once) removes the watermark from everything you convert.
Can I cancel anytime? +
Yes, you can cancel your subscription at any time. No questions asked.
What payment methods do you accept? +
We accept all major credit cards, Apple Pay and Google Pay through Stripe's secure checkout.
Is there a discount for annual plans? +
Yes! Annual plans save you money compared to monthly billing. See pricing above.
I lost my license key. Can I get it again? +
Yes — use our key recovery page. Enter your purchase email and we will resend your key immediately. Lost your key?

幫助

請用以下表格報告問題。如果是關於特定的文件,請把文件發送給我們,讓我們能夠研究出問題何在。
請讓我們知道:

  1. 問題以及如何重現該問題(如適用)。
  2. 如果適用的話:錯誤代碼。
  3. 您的控制系統(XP,Vista等)
  4. 任何其他關聯資料。越詳細越好。

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